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Terms & Conditions

Welcome to Golden Hour Spas & Cafe. As you book and use our services, you agree to the terms and conditions mentioned above. Please read them carefully before purchasing or booking your appointments.

1. Appointments & Cancellations

Appointments can be booked by walking in, online, or by phone. We would like to ask you to please provide 24 hours' notice for canceling or rescheduling any appointment. Cancellation less than 24 hours before the appointment will result in a charge; no-show fees shall apply.

2. Membership Terms

Golden Hour memberships are non-transferable and will renew automatically on a month-to-month basis. Cancellation of membership must be with 30 days' notice before the next billing cycle. Missed services will not roll over unless mentioned in your membership plan.

3. Cafe Policy & Etiquette

To preserve a welcoming and calming atmosphere for all guests:
•           No outside food or beverages.
•           Please respect the calm, relaxing environment.
•           Children must be supervised.

4. Liability & Personal Belongings

Golden Hour Spas & Cafe is not responsible for lost, stolen, or damaged personal items left unattended on the premises.

5. Health & Safety Disclosure

In the interest of your safety and to provide the best care possible, clients' disclosure of any allergies, injuries, medical conditions, or pregnancies is mandatory before any service application.

6. Returns & Refunds

All sales of skincare and wellness products are final and non-refundable, except in cases where the product is received damaged or defective at the time of purchase.

7. Right to Refuse Service

We reserve the right to refuse service to any inappropriate party for disrespecting the staff or other guests and assuring the compliance with the policies.

8. Pricing & Service Changes

Prices for services and products are subject to change without prior notice. However, we make an effort to keep our website and services current.

9. Privacy Policy

Your personal information is protected under our Privacy Policy. We never intent to share or sell any client information to third parties.

Upon booking a service, making a purchase, or visiting Golden Hour Spas & Cafe, you acknowledge that you have read, fully understood, and accepted these Terms & Conditions. We have all the rights to change these terms at any time if we feel the need.



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